Privacy Policy
This Privacy Policy explains how Spinbara Vet Clinic (“we”, “our”, “us”) collects, uses, and protects information when you visit our website or use the Spinbara Vet Clinic mobile application.
By accessing our website or using the app, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to operate our website and mobile application effectively. Information may include:
- Basic pet information provided in the app (pet name, type, age group)
- Contact information you voluntarily provide (such as name and email) when:
- requesting an appointment
- contacting support
- submitting a message through a contact form
- Technical data such as browser type or device information when visiting the website (used only for basic analytics and site performance)
We do not collect sensitive personal data.
2. How We Use Your Information
We use collected information solely to:
- process and manage appointment requests
- communicate with you regarding bookings or support inquiries
- respond to messages submitted through the website or app
- improve the usability and performance of our website and app
We do not use your information for advertising or marketing purposes.
3. Cookies and Website Analytics
Our website may use basic cookies or analytics tools to understand how visitors interact with the site.
This information helps us:
- improve site navigation
- optimize content
- maintain website performance
These tools do not collect personally identifiable information.
4. Appointment-Related Communication
When you request an appointment through the app or website, we may use your contact details to:
- confirm your booking
- request additional information if needed
- notify you of updates related to your appointment
You will not receive promotional or unsolicited marketing messages.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information may be shared only when required to:
- comply with legal obligations
- protect the rights or safety of users or the clinic
7. Third-Party Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of those sites separately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in functionality or legal requirements.
Updates will be posted on this page, and the “Last updated” date will be revised accordingly.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact us at:
Email: support@spinbara-vet.org